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7 Tips for Effective Survey Link Distribution via SMS

Mobile carriers closely monitor SMS traffic and will intercept messages that exhibit characteristics of spam, thus preventing their delivery. Read on to learn effective strategies to ensure your SMS survey invitations are delivered!

 

  1. Integrate Survey Links Seamlessly: Embed your survey links within your message content. Accompany each link with a brief description of the survey's purpose. This approach ensures both recipients and carriers recognize the legitimacy of your intent, reducing the likelihood of being flagged as spam.

    • ✅ "We value your feedback! Participate in our survey on customer satisfaction: [Survey Link]. Your insights will help us serve you better."
    • ❌ "Quick survey here: [Survey Link]"
  2. Don't use ALL CAPS: Refrain from using ALL CAPS anywhere in your message. Capitalized text can be associated with spammers and urgency tactics. This is especially important in mass and individual messages to maintain professionalism.

    • ✅ "Exciting news for our subscribers: [Survey Link] Get ready for a rewarding experience!"
    • ❌ "AMAZING OPPORTUNITY: [Survey Link] DON'T MISS OUT!"
  3. Be Mindful of Special Characters: While special characters and emojis are great for personal conversations, excessive use in bulk texts might raise suspicion. Especially, avoid dollar signs as they can trigger spam filters.

    • ✅ "Discover new trends in your industry! Take our survey: [Survey Link]"
    • ❌ "Want to be entered to win $$$$$$? Take our survey: [Survey Link]"
  4. Personalize Your Messages: Sending identical content to a large group can appear suspicious. Utilize recipient variables to tailor your messages by including the recipient's name at minimum, and change up your message wording between campaigns.

    • ✅ "Hello [Name], your insights matter! Complete our survey: [Survey Link] Your input drives change."
    • ❌ "Your survey is here. Share your thoughts."
  5. Keep Messages Short: SMS is about brevity. Keep messages concise and under 160 characters; the maximum limit for SMS. Longer messages will be sent as multiple shorter messages and could be sent in the wrong order, which is a bad experience for the recipient.

    • ✅ "Shape our future with your opinion! Join our survey: [Survey Link]"
    • ❌ "Participate in our comprehensive survey to contribute your insights and suggestions for improving our services. Your valuable feedback is essential in guiding our future strategies and enhancements. Click here: [Survey Link]"
  6. Human-Like Communication: Craft messages with proper sentence structure and grammar. Avoid errors that make messages look automated or spammy.

    • ✅ "Thank you for your support! How can we assist you further?"
    • ❌ "Thnx 4 choosin us! How can we halp u?"
  7. Proofread Before Sending: Always review your messages for clarity, accuracy, and tone. Reading aloud can help identify any potential issues before sending.

By following these tips, you'll optimize your bulk SMS survey link distribution and enhance recipient engagement while minimizing the risk of triggering spam filters or arousing carrier suspicions. Your survey outreach will be professional, effective, and valuable to your audience.